YouTube comments are an important part of the YouTube community.
They allow users to engage with each other and discuss the videos they are watching.
Sometimes comments don’t load properly, which can be frustrating for users.
Let’s discuss some troubleshooting tips that can help you fix the problem.
YouTube Comments Not Loading (Reasons, Fixes)
Have you ever logged into YouTube, searched for a video, and seen no comments in the comments section?
There can be various reasons contributing to missing comments on YouTube videos.
Let us explore why and how to fix this issue.
1. Your Internet Connection May Not Be Working Properly
One of the most common reasons for YouTube comments not loading is that your internet connection isn’t working properly.
To check if this is the case, try opening another website in a new tab.
If that website loads without any issues, then the problem lies with YouTube and not your internet connection.
You can also check the icon on your internet connection, on the left-hand side of your taskbar.
If there is a yellow exclamation point on it, maybe there is an issue with your internet connection.
Check the cables to see if they are burnt or loose.
The internet service provider could also be having some problems at their end.
If you have tried everything but the problem still hasn’t been resolved, try contacting your internet service provider.
They might be able to help you out with the issue, or they will let you know when the issue will be resolved.
2. VPNs Or Proxy Connections Could Be Causing It
People usually use VPNs when they want to view content that is not available in their country.
Many videos on YouTube are not available in certain countries due to restrictions.
These videos can be viewed by using a VPN or proxy connection.
If you are trying to watch a video that is not available in your country and the comments are not loading, it is possible that the problem is caused by your VPN or proxy connection.
To troubleshoot this issue, try disabling any VPNs or proxy connections that you may have enabled.
After disabling the VPNs, refresh the page and try loading the comments again.
3. You May Have Problematic Extensions Installed On Your Browser
If you’re having problems with YouTube comments not loading, you should do is check to see if you have any problematic extensions installed in your browser.
To check for extensions, open your browser’s extension page (usually found under “Tools” or “Settings”) and disable all of the extensions one by one.
After each extension has been disabled, try reloading YouTube and see if the comments are loading properly.
If they’re not, then you know that one of your extensions is causing the problem.
If you have problematic extensions installed, the best thing to do is to disable them and see if that solves the issue.
If it doesn’t, then you can try uninstalling them and see if that helps.
4. The Comments May Be Turned Off On The Video
If the YouTube comments are not loading, it may be because the comments have been turned off on the video.
To check if this is the case, scroll down to the bottom of the page where the comments should be located.
If you see a message that says “comments are disabled for this video,” then that is why you are not seeing the comments.
There is nothing you can do about this because YouTube has given uploaders the option for disabling comments on their videos.
5. It May Be Your Browser Settings
If you are unable to see the comments on a video on YouTube, it could be because of your browser settings.
Try changing your browser settings and see if it resolves the problem.
If that does not work, try using a different browser.
If that fails as well, then there might be a different issue that is stopping you from loading the comments on YouTube.
6. Antivirus Program Could Be The Culprit
This is one of the first things you should try when comments are not loading on YouTube.
In some cases, the antivirus program installed on your computer can block certain elements of websites, including the comment section.
To see if this is the case, try temporarily disabling your antivirus program and then reloading the YouTube page to see if the comments load.
If they do, it’s likely that your antivirus program is blocking elements of the page and you’ll need to adjust its settings.
If disabling your antivirus program does not fix the issue, there are a few other things you can try.
7. Your Device May Be Acting Up: Try Restarting It
If you’re experiencing problems with YouTube comments not loading, you should try restarting your device.
Go for the old “turning it off and on again” trick.
Restarting the device will clear any temporary issues and may help to fix the problem.
It’s also a good idea to make sure that your device is running the latest version of its operating system.
Updates can often fix bugs and improve performance.
8. Update Your YouTube App
If you are watching YouTube on your mobile app and comments are not loading, you can check to see if there is an updated version of YouTube available for your mobile phone’s operating system.
To do this, open the App Store on your device and tap the Updates tab.
If there is an update available for the YouTube app, it will be listed there.
Install any updates that are available.
After updating your YouTube app, try watching YouTube again and see if comments are now loading.
If updating your YouTube app doesn’t fix the issue, the next step is to clear the app’s cache and data.
This will reset the app and hopefully clear up any issues that are causing comments to not load.
To clear the YouTube app’s cache and data on an iPhone or iPad:
- Go to the Settings app
- Select General,
- Tap Storage & iCloud Usage
- Select Manage Storage and then scroll down to YouTube.
- Click on the Edit button located at the top right corner and then select Clear App Data and Clear Cache.
On an Android phone or tablet:
- Go to Settings
- Select Apps, go to YouTube
- Select Storage. Click on Clear Cache and then click Clear Data.
- The YouTube Video May Be Private
Another possibility is that the video you’re trying to watch is private.
This means that only people who have been invited by the person who uploaded the video can view it—and this includes the comments.
If you’re trying to watch a private video, you won’t be able to see any comments on it.
There is no fix in this situation.
9. The Respective YouTube Video May Not Have Any Comments
If you’re trying to view comments on a YouTube video and they aren’t loading, you should check whether or not there are any comments on the video at all.
Sometimes, videos don’t have any comments because they’re new or haven’t been published for very long.
You may not realize this and think that there is a problem with the comments section.
This is an easy mistake to make.
Check if the video has any comments.
10. YouTube May Be Down
If YouTube is down for everyone, then you won’t be able to load comments on any videos.
The first step in troubleshooting this issue is to check whether or not YouTube is actually down.
There are a few different ways to do this:
- Check the YouTube Status Page: This page will show you whether or not there are any current issues with YouTube.
- Check DownDetector: This site tracks social mentions of popular sites to see if they’re down or not. If there’s a lot of activity on DownDetector for YouTube, then it’s likely that the site is down.
- Search Twitter: You can also try searching Twitter for the hashtag “#YouTubeDown.” This will show you if people are reporting issues with YouTube.
If YouTube is down, then there’s not much you can do except wait for it to come back up.
11. YouTube Layout May Need Changing
YouTube is available in different layouts based on the device you are using to watch it.
You could be using the default layout, which can be changed.
To change your YouTube layout:
- Open YouTube and click on the menu (three lines) in the top left corner of the main screen.
- Select Settings.
- Under Layout, select the layout you want to use.
It is ideal to switch to the newest layout to enjoy all of YouTube’s features, but some users find the classic layout to be more familiar.
If you are still having trouble loading comments, try another method.
12. Your Browser History, Cache, And Cookies May Need Clearing
If you’re still having issues with comments not loading on YouTube, the next step is to clear your browser history, cache, and cookies.
This will help to ensure that any corrupt or outdated data that could be causing the issue is removed timely.
To do this in Google Chrome:
- Click the menu (three dots) in the top right corner of your browser.
- Go to History.
- Under History, select Clear browsing data.
- Make sure the “Cached images and files” and “Cookies and other site data” boxes are checked, then select “Clear data.”
To do this in Firefox:
- Click the menu (three dots) from the top right corner of your browser.
- Select History
- Under History, select Clear Recent History.
- In the drop-down menu, select Everything.
- Make sure the Cookies and Cache boxes are checked, then click Clear Now.
The process is somewhat similar for other browsers like Safari and Opera.
13. There May Be A Problem With Your YouTube Account
If your YouTube comments aren’t loading, there may be a problem with your YouTube account.
Maybe you aren’t logged in to your account anymore, so try refreshing the page and see if that is the case.
You may also be blocked from commenting on videos because of spamming on YouTube videos.
If that is the case, then you will have to wait until the ban is lifted.
If none of these works, then you can try to clear your cache and cookies from your browser and see if that fixes the problem.
14. Opening YouTube In Incognito Mode May Work
If you’re encountering the issue of YouTube comments not loading, one potential fix is to try opening YouTube in incognito mode.
This will prevent your browser from using any cached data that could be causing the issue.
To do this in Google Chrome, simply click on the menu icon in the top-right corner of the browser window and select “New incognito window.”
15. AdBlock May Need To Be Disabled
Sometimes Ad Block can be the culprit for why YouTube comments aren’t loading.
If you have AdBlock enabled on your browser, try disabling it and reloading the page to see if that fixes the issue.
Some browsers also have a built-in AdBlock feature.
If you’re using one of these browsers, try disabling that feature as well.
16. The Browser Or YouTube App May Need To Be Reinstalled
If you’re using the YouTube app, make sure that you have the latest version installed.
If you’re using a browser, try switching to another one and see if that solves the issue.
If you have already updated the browser and your YouTube app but are still facing the issue of comments not loading then maybe it’s time for you to uninstall and reinstall the programs.
This will most probably fix the issue, and your comments will start loading again.
17. Webpage May Need To Be Reloaded
One possible reason YouTube comments are not loading could be that the webpage has gone dormant.
Simply reload the webpage.
Sometimes a simple refresh is all that’s needed to get the comments to work again.
Just press the reload this page button built into browsers.
It is usually the clockwise spinning arrow.
Pressing it once should refresh the page and hopefully load the comments.
18. Browser Compatibility Needs To Be Checked
Check to see if your browser is up to date and compatible with YouTube.
If it’s not, then that could be causing problems with loading comments.
It is very important to keep your devices and the browser up to date.
If your browser is outdated or if it is a certain browser that does not support YouTube then it is best to install a new browser—one that supports YouTube.
19. Comment Sorting Format May Need Changing
If you’ve been having trouble viewing YouTube comments, the comment sorting format could be out of whack.
Change the format.
Sorting the comments may make them appear when they were previously hidden due to some glitch or other similar reason.
20. Log Into Your Google Account
You can view videos on YouTube without having to log in to your account.
In order to comment on videos, though, you need to have an account on YouTube.
You can also log in through your Google account.
If you’re not logged into your Google account, YouTube may not load comments for you.
If you are unable to load the comments on a certain video, try viewing it after logging into your account and reloading the page.
YouTube Is Deleting My Comments: Why?
If you’ve been active on YouTube, you’ve probably noticed that some of your comments are being deleted more and more often.
You might be wondering why this is happening, and what you can do about it.
The short answer is that YouTube is cracking down on spam and abusive comments.
This means that if your comment is flagged as spam or abusive, it will be automatically deleted by YouTube.
There are a few things that you can do to avoid having your comments deleted:
- Make sure that your comments are relevant to the video or discussion. Off-topic or irrelevant comments are more likely to be flagged as spam.
- Avoid using excessive profanity or offensive language. Comments that contain swearing or other offensive language are more likely to be deleted.
- Try to avoid posting the same comment multiple times. If you do, your comment is more likely to be considered spam.
If you follow these guidelines, you should be able to avoid having your comments deleted by YouTube.
Contact YouTube Support If The Problem Persists
If the comments still aren’t loading, try contacting YouTube support.
They may be able to help you troubleshoot the problem.
You can also report the issue on the YouTube website.
Not being able to see the comments on videos can ruin your entire YouTube video streaming experience.
How To Contact YouTube Help Center
If you have already tried the above-mentioned tips and nothing seems to work, then you can contact support.
YouTube has a very active Help Center that can help you get rid of all the problems related to your YouTube experience.
The YouTube Help Center is the best place to start if you’re having issues with your account, channel, or video.
YouTube has a devoted team of customer service representatives who will make sure that you get to enjoy all the content on YouTube without having to deal with any issues with the videos or the comments section.
You can reach out to YouTube in the following ways:
- Visit the YouTube Help Center.
- Click on the Need More Help button
- Select Contact Us
Follow the instructions to send an email to YouTube Help Center and Creator Support Team.
If you have been facing issues with YouTube comments, we hope that the tips and tricks mentioned in this article helped you fix the YouTube comments loading issue.
It is important to keep your devices, browser, and YouTube app up to date for a smooth YouTube experience.
If you’re still having trouble, you can always contact YouTube support for help.