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Why Does Apple Music Keep Signing Me Out? (Reasons, Fixes)

By William Butterworth May 14, 2023

Apple music application

 

Apple Music is one of the easiest ways to listen to your favorite songs.

However, there might be moments when the app keeps signing you out of your account.

Knowing what’s causing Apple Music to sign you out can help you fix the problem.

 

Why Does Apple Music Keep Signing Me Out? (Reasons, Fixes)

 

1. Internet Connection Problems

Wifi router with low signal. Bad connection. Version 2 - WiFi icon

 

One of the most common reasons Apple is signing you out is that you’re having a problem connecting to the internet.

There can be several reasons your device is failing to connect to the internet.

For one, you might be out of range of your WIFI.

If your phone uses your home’s WIFI, for example, it will stop working once you leave your WIFI coverage area.

Every router has a specific range.

That range can also decrease faster with more walls between it and your device.

For example, if you’re trying to listen to Apple Music outside and are using your home’s WIFI service, the signal isn’t going to be very strong.

It may be out of the router’s range entirely.

If you’re still in range, then the signal may be weak because of the number of walls between you and the router.

If any of those walls are brick or stone, then the signal becomes even weaker.

Failure to connect to a signal means that Apple Music will turn off.

It relies on an internet connection to work.

There’s also always a chance that an outage is occurring.

Your internet provider might be performing maintenance on the cables, which might interfere with your ability to connect to the internet.

Sometimes errors occur which can cause an outage.

Not having a secure internet connection is one of the primary reasons behind Apple music problems.

 

Fix: Turn WIFI Off And On Or Restart The Phone

Luckily, there are some steps you can perform to fix the problem with the internet making Apple Music sign you out.

One of the easiest is to sign out of the WIFI on your phone or just turn your phone off and back on again.

This basically resets the WIFI adapter.

If there is some software problem going on, then a reset can get it working again.

You might find that your internet connection is stronger, which results in Apple keeping you signed in.

There are other steps you can take to improve your internet connection, too.

You might want to consider moving your router, for example.

If you tend to listen to Apple Music frequently outside, then moving the router closer to that area can help increase your WIFI strength.

Since the internet connection is more stable, Apple will sign you out less often, if at all.

Finally, it’s also worth considering buying WIFI hub spots if you spend a lot of time in areas where your router’s signal won’t reach.

These hub spots basically extend the signal.

With them, you might find that your internet connection is more stable and Apple stops signing you out.

Finally, if your internet connection continues to fail, it might be a hardware problem.

You might want to consider switching internet companies, getting a new router, or even having your phone’s WIFI adapter repaired.

 

2. App Not Updated

samsung with apple music

 

Apple Music might also be signing you out because you haven’t updated the app.

When a major bug occurs, some companies might keep users from signing back in until they’ve updated the software.

It helps ensure that users don’t become victims of that bug.

The bug may be something as fatal as causing your phone to shut down.

It might be as simple as just making it impossible to add songs to your playlists.

Either way, if you don’t have an updated app, Apple Music may continue to sign you out to force you to update it.

When it comes to updating software, there’s a general tendency to rebel against it.

Updates can sometimes take a while to download and implement.

Sometimes the update can make certain problems even worse.

As such, many people will simply choose not to update their software.

To encourage users to update, some companies might keep their apps from signing them in until they’ve updated.

If you’re having problems with Apple Music signing you out, it might be because Apple wants you to update the app.

Fixing this problem is extremely easy.

 

Fix: Update The App

All you need to do is take the time to update Apple Music.

You’ll usually receive a notification that an update is available.

All you need to do is click on it, and Apple will start to update the app.

You may need to shut your phone down, or the update will do that for you.

It’s also possible that you won’t receive a notification for an update.

There’s always a chance that you missed it, or there’s a bug that keeps you from receiving the notification.

In this case, it’s worth checking to see if Apple recently updated its Apple Music app.

If you see an update listed, then you’ll want to turn your phone off, then back on.

It should automatically update the app or, at least, indicate that there is an update available.

Once your app is updated, you shouldn’t have any problems staying signed in on Apple Music.

 

3. Account Problems

apple music close up

 

Apple Music might also be signing you out because of a problem with your account.

In many cases, it’s because there was a billing error.

Apple Music comes in several tiers of subscription plans.

There’s a family plan, an individual plan, and a few other plans to try and make the app more affordable.

Since it’s a monthly subscription, if you don’t have the funds to pay for it, then Apple Music might sign you out of your account.

It wants you to pay for the subscription before allowing you back onto your account.

This can also happen if the credit card assigned to your subscription plan no longer works.

For example, if your credit card has expired and Apple Music tried to pull funds from it, then it will result in a payment error.

Apple Music might sign you out since you were unable to pay your subscription fee.

Some other issues can occur with your account.

Since fixing problems with your account requires a bit of help, it’s relatively easy to fix the problem.

 

Fix: Contact Support

When there’s a problem with your account, the best thing you can do is contact Apple support.

They can look over your account and inform you of any problems that they find.

You may need to fill something out or change something.

When it comes to a billing error, it’s as easy as paying the fee.

You may need to submit another card if one has expired.

If you can’t access your account to pay your bill, then you’ll also want to contact customer support.

They can ensure your account is working properly, which can keep Apple Music from signing you out.

 

4. Security Settings

Happy smiling young man using modern smartphone device while sitting on sofa at home

 

Now and then, one of the security features on your Apple account or even your device might be causing Apple Music to sign you out.

Something might go wrong, and your phone may think that Apple Music is trying to probe your device or send a virus to it.

To protect the device, it might force Apple Music to sign you out.

There’s also a chance that something happened to one of your cards.

If your bank discovered that someone was using your card or trying to use your card illegally, then they might put a hold on your card.

This means it can’t transfer any funds.

If that happens to occur right when you need to pay for Apple Music, then you have a billing error.

There’s also a chance that someone managed to sign into your Apple Music account and changed the password.

Whenever you try to log in with your old password, you get signed out.

These problems can be annoying, but they are solvable.

 

Fix: Change Your Security Settings

If the problem is coming from your phone, you’ll want to go through your phone’s security settings.

Look for anything that might be blocking your access to Apple Music.

It may take a bit of troubleshooting, but once you identify the security setting causing problems, it should fix the problem.

If the problem is coming from your credit card, then you’ll want to contact your bank.

You may need to get a new card.

If you have another card or mode of payment, then you can connect that to Apple Music and pay for your subscription with that method.

That will unlock Apple Music and keep you signed in.

Finally, if someone has logged into your account, then you’ll want to contact Apple support.

They can help you secure your account.

 

5. Out Of Data

Frustrated woman having problem with not working smart phone sitting at home office desk

 

A final reason Apple Music might be signing you out is that you don’t have an internet connection.

Apple Music relies on the internet to stream music.

If you’re away from your home’s WIFI, then you might be using your phone’s data to stream music.

If your plan has a limited amount of data and you run out, then you’re not going to have an internet connection any longer.

Apple Music won’t be able to play, so it will sign you out.

 

Fix: Connect To WIFI

The best thing you can do in this instance is use WIFI as much as possible to reduce how much data you use.

Because Apple Music has a stable internet connection, it will stop signing you out.

You might need to start using the WIFI at work or in other locations to further reduce how much data you use.

If you can afford it, then you might also consider buying an internet plan that has unlimited data or one that has a higher amount of data than your current plan.

Filed Under: Apps

About William Butterworth

William Butterworth is a professional writer of both compelling content copy and fiction. When he isn't rescuing his faithful dog's ball from beneath the sofa, he's busy with his friends playing Dungeons and Dragons or various other nerdy past times. A lover of books, tea, and 1800s fashion, he often feels a small step out of place amid modernity. In the words of Tolkien, all those who wander may not be lost, but William certainly is.

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