Workplace collaboration platform Slack teased more AI capabilities will be piloted later this year with an announcement on the company’s blog.
The company, owned by Salesforce.com, is gearing up for Dreamforce which begins next week in San Francisco with a list of new feature offerings that rely heavily on AI.
This continues a year in which both Slack and Salesforce have jumped into the AI conversation with a series of partnerships and a flexible strategy.
Earlier this year at TrailblazerDX, the Salesforce’s developers conference, the company announced Einstein GPT, its generative AI platform that will allow users to embed AI functionality directly into its CRM software.
Unlike many companies that are putting all their chips in the pot with one AI partner, Salesforce will allow clients to select from multiple partners.
Out of the box, Einstein GPT was backed by OpenAI’s ChatGPT, but partnerships were also announced with Anthropic for its Claude platform, and Cohere, a Toronto-based AI provider, thus giving Salesforce clients a host of options.
In May, Slack announced Slack GPT utilizing generative AI through the Einstein GPT platform and allowing its customers to choose among the leading Generative AI tools.
“Generative AI has enormous potential to redefine how work is done,” offered Slack CEO Lidiane Jones. “The real power of Slack is it enables AI to act on valuable data from a company’s most trusted resource: its own internal knowledge.”
And while it is certainly still too early to know who will come out on top in the Gen AI race, Slack has positioned itself well to take advantage by remaining flexible.