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Is Etsy Safe? (14 Reasons It Is)

By Saira Tabassum March 20, 2022

Etsy

 

Etsy is a website where crafters and artists can sell their handmade items.

It has become quite popular in recent years, but with any popular site, there are always questions about safety.

Is Etsy safe?

 

Is Etsy Safe? (14 Reasons It Is)

Etsy web site on computer screen

 

Etsy is an online marketplace that allows people to sell handmade, vintage, and craft items.

Etsy is a popular site for many reasons.

It is a perfect place to find unique gifts that you cannot find anywhere else.

You can also find items at a lower price than you would find at a brick-and-mortar store.

Etsy is a great platform for small businesses and artists to sell their products.

Etsy has more than 86 million active users with more than 4.3 million active sellers and around 82 million active buyers.

With so many people using the site, it is no wonder that people are curious about how Etsy works and if it is safe to do transactions on the platform.

Here are some of the reasons we believe Etsy is safe.

 

1. A Fair Return Policy

Return policy

 

One of the most problematic things about buying items online is that you might not always get what you order.

Sometimes you might have to return the thing to the seller.

Fortunately, many online stores have a return or refund policy that allows you to return the product in case there are any issues with the product you received.

Etsy has a generous return policy that gives buyers 180 days to return an item for a refund.

This policy protects buyers from getting scammed by sellers, and it also ensures that buyers are happy with their purchases.

It is important to note that Etsy does not refund the buyer for shipping costs, so buyers should be aware of this before making a purchase.

 

2. SSL Protected

Secure encrypted internet - https

 

These days, protecting your information online is very important.

There are always hackers actively trying to attack vulnerable internet users, especially those who shop online.

Consumers usually prefer to buy from companies that have secure and well-protected websites.

When you are shopping online, it is important to make sure that the site you are using is SSL protected.

This means that the site is using a secure connection to protect your personal information.

When you are on an Etsy page, you can tell that it is SSL protected because the address will start with “HTTPS” instead of “HTTP.”

This is an important security measure that all online shoppers should look for before making a purchase.

Etsy also uses encryption to protect your personal information.

This means that your information is turned into code that can only be decoded by Etsy.

This is an important security measure that ensures your information is safe from hackers and other third parties.

 

3. Quick Conflict Resolution

Etsy website

 

When you are shopping online, there is always the possibility that something could go wrong with your purchase.

Maybe the item you received is not what you ordered, maybe the seller never sent the item at all, or maybe the other party was disrespectful to you.

Fortunately, Etsy offers a way for buyers and sellers to resolve these types of conflicts quickly and efficiently.

Etsy has a team of arbitrators who will review the case and make a decision.

This process is usually very quick, and it ensures that both parties are treated fairly.

Certain requirements need to be fulfilled for you to start a case with Etsy customer support.

The customer support team will review each case in great detail and make their decisions based on the policies and guidelines laid out by Etsy.

This ensures that each case is resolved fairly and promptly.

 

4. A Trust & Safety Team To Protect Buyers And Sellers

Young couple internet shopping

 

Etsy has a whole team dedicated to keeping buyers and sellers safe on the site.

This team is called the “Trust & Safety” team, and their job is to make sure that Etsy is a safe and trustworthy place to shop.

The Trust & Safety team monitors the site for fraud and scams, investigates complaints from buyers and sellers, and they also work to educate users about how to stay safe on Etsy.

The Trust & Safety team also offers support to users who have been the victim of a scam or fraud.

 

5. Strong IT Support And Cyber-Security Teams

Business, technology, internet and networking concept.

 

Etsy’s IT support specialists are always there to help you with technical issues, so if you are having any problem with your store or your orders, then simply create a ticket with customer support.

They can also help you with any other cyber-related issues relevant to Etsy.

Etsy’s cyber security team works around the clock to make sure that the site is safe and secure.

They are constantly updating their security measures to ensure that Etsy is a safe place to shop.

It is important to note that Etsy takes security very seriously, and they have a team of highly skilled IT professionals who are always working to improve the security of the site.

 

6. Protects Buyers From Fake Reviews 

Etsy and boxes

 

Buying fake reviews is a very common occurrence when it comes to online sales and purchases.

Many Etsy shop owners buy fake reviews to increase the popularity of their stores.

Etsy encourages its users to take photographs of their purchases and include them in their reviews.

This will discourage fake reviewers who do not have the physical product with them.

Etsy is aware of the problem of fake reviews, and they are taking steps to protect buyers from them.

Etsy has banned stores that have been caught buying fake reviews, and they are also working on a system to flag stores that appear to be using fake reviews.

This is an important step in protecting buyers because fake reviews can lead to buyers making bad purchases.

Fake reviews can also damage the reputation of Etsy, so it is in the best interest of both buyers and sellers to make sure that they are not being used.

Buyers should also focus on the reviews before buying the product from any specific seller.

Having positive reviews isn’t enough.

Read the reviews and see if there are any reviews that are exactly the same or reworded.

This is an indication that they are fake reviews.

So it is better to steer clear of such sellers.

 

7. Only Allows Trusted Sellers 

woman online seller

 

All sellers on Etsy are trusted sellers, and they are required to follow certain guidelines.

These guidelines are designed to protect buyers, and they include selling only items that are handmade or vintage.

Etsy also requires sellers to provide accurate information about their products, and they must ship items within the promised time frame.

If a seller does not meet these requirements, then their account will be suspended.

This protects buyers from fake or misleading products, and it also ensures that sellers are held accountable for their actions.

 

8. Gives Buyers The Option To Leave Feedback 

Consumer reviews concepts with bubble people review comment

 

Etsy gives buyers the option to leave feedback after a purchase, and this feedback is visible to other users.

This feedback system is a great way to hold sellers accountable for their actions, and it also helps to build trust between buyers and sellers.

It means that if a seller is constantly getting negative feedback, then other users will be able to see that, and they may choose to avoid that seller.

The feedback system on Etsy is also a great way for buyers to leave positive reviews for sellers who have provided them with a good experience.

This positive feedback can help to encourage other users to buy from that seller.

 

9. Strong Accountability For Sellers

Etsy is American e-commerce company

 

The accountability factor for sellers is one of the reasons it is such a safe place to shop.

If a seller does something that violates Etsy’s policies, then their account will be suspended.

This suspension can be permanent or it can be temporary, depending on the severity of the offense.

Etsy also has a team of trust and safety experts who are constantly working to improve the security of the site.

This team investigates any reports of fraud or abuse, and they take action to protect buyers and sellers.

It is because of this team that Etsy can maintain a high level of safety for its users.

 

10. Personal And Financial Information Privacy 

Online shopping

 

Another reason Etsy is safe is the personal and financial information privacy on the site.

Etsy uses SSL encryption to protect all of the information that is transmitted between buyers and sellers.

This means that your credit card information and other personal data are safe from hackers.

Etsy also does not share your personal information with third-party companies, and you can choose to opt-out of having your information shared with these companies.

If you do not want your information to be shared, then you can simply turn off this setting in your Etsy account.

 

11. A Well Respected And Well Known Ecommerce Platform

Laptop computer displaying logo of Etsy

 

Etsy is a well-respected and well-known eCommerce platform, and it has been featured in many popular publications.

This includes The New York Times, Wall Street Journal, and Forbes.

Etsy is also a trusted source for many businesses, and it is used by some of the biggest brands in the world.

All of this media attention and respect from businesses and consumers alike shows that Etsy is a safe and reputable platform.

It is because of this reputation that many people feel comfortable shopping on Etsy, and it is one of the reasons it is such a popular site.

 

12. Verifies Its Sellers’ Identification

Small business owners

 

Etsy verifies each seller’s identification, and this verification process is one of the ways that the site ensures safety.

This process includes verifying the seller’s name, address, and phone number.

Etsy also requires sellers to provide a government-issued ID, and they will verify this ID against the seller’s information.

This verification process helps to ensure that sellers are who they say they are, and it also helps to prevent fraud.

It is because of this process that Etsy is able to maintain a high level of safety for its users.

 

13. Offers Seller Protection Policy

IPhone 5S with ETSY app

 

Etsy’s Seller Protection Policy covers sellers in the event that they do not receive payment for their items or if they are the victims of fraud.

This policy also covers sellers if they have to cancel an order due to extenuating circumstances.

The Seller Protection Policy is one of the many ways that Etsy protects its sellers, and it is one of the reasons the site is such a safe place to shop.

It is because of this policy that many sellers feel comfortable doing business on Etsy.

 

14. Offers Secure Payment Option

Man typing laptop for online shopping and pay by credit card

 

Etsy offers a secure payment option, and this option is one of the reasons the site is so safe.

This payment option is called Etsy Direct Checkout, and it allows buyers to pay for their items directly through Etsy.

This payment method is extremely secure, and it helps to protect buyers and sellers alike.

It is because of this payment method that Etsy can maintain a high level of safety for its users.

It also offers payment through PayPal, which is another secure payment option.

PayPal is a well-known and trusted payment processor, and it is yet another reason Etsy is such a safe place to shop.

 

Some Safety Concerns People May Have About Etsy

Etsy logo on phone

 

When it comes to safety, there are always going to be some concerns regarding a website where you are buying or selling items.

People may worry that they will not receive the item they ordered or that their personal information could be stolen.

These concerns aren’t just limited to Etsy.

People can feel this way when they are buying from any website, including a heavyweight like Amazon.

The thing that makes an eCommerce platform stand out is how it addresses these concerns.

Etsy knows the concerns of its buyers, and they try their best to offer a safe and secure business experience to both their sellers and buyers.

 

How To Make Sure You Stay Safe On Etsy

User browsing Etsy

 

Etsy has put several policies in place to protect both its buyers and sellers on the platform.

You should also take some steps on your own to ensure a completely safe and secure trading experience.

 

1. Make Sure To Buy From Stores That Have Good Reviews

When you are looking for a store to buy from on Etsy, one of the best things you can do is look for stores that have good reviews.

These reviews will give you an idea of what other people have thought about the store, and they can help you to decide if the store is reputable.

You can also look at the number of sales that a store has made, and this can be a good indicator of whether or not the store is reliable.

Stores with a lot of sales are usually more reputable than those with fewer sales.

 

2. Word Of Mouth Is Important

Another thing you can do to ensure that you are buying from a safe and reputable store on Etsy is to ask around.

Talk to your friends and family, and see if they have any recommendations for stores that they have used in the past.

Word of mouth is one of the best ways to find out about a store, and it can be a great way to ensure that you are buying from a safe and reputable source.

 

3. Check Out The Store’s Policies

Before you make a purchase from an Etsy store, be sure to check out the store’s policies.

These policies will tell you everything you need to know about the store, and they can help you to decide if the store is a good fit for you.

The policies will also tell you about the store’s return policy (based on Etsy’s policies), and this is important to know in case you are not happy with your purchase.

 

4. Make Sure All Transactions Are Done Through Etsy

When you are buying from an Etsy store, it is important to make sure that all of the transactions are done through Etsy.

This includes the purchase itself, as well as any communication between you and the seller.

Etsy offers a secure platform for its users, and by making sure that all transactions are done through Etsy, you can be sure that you are protected.

 

5. Know What To Do With Suspicious Emails

Forward any email suspicious email that claims to be from Etsy to [email protected]

 

Conclusion

These are just a few of the many reasons Etsy is such a safe place to shop.

By following these tips, you can be sure that you are buying from a reputable source, and that you are protected.

When it comes to shopping online, safety should always be your top priority, and Etsy is definitely a safe place to shop.

Filed Under: Apps

About Saira Tabassum

Saira is a professional technical writer, copy writer, and a proposal writer. She has 5 years of experience in the writing field. Saira also enjoys creative writing (poetry, fiction, non-fiction) and aspires to enroll in an MFA program in the future.
Saira currently resides in the San Francisco Bay Area. She enjoys hiking, cooking, and streaming Netflix.

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