Hulu is a famous subscription-based entertainment network for watching movies and series.
However, you may face some issues when using the platform.
Your screen may show, “Your login has been blocked,” or, “Your login is invalid.”
Here is a comprehensive guide to help you resolve this issue.
Hulu: Your Login Has Been Blocked (10 Reasons, What To Do)
There are many reasons Hulu may block access to your account.
You could be entering the wrong credentials.
Besides that, you may not have the right network to use your subscription type.
Hulu’s server issues may also cause you to face a blocked login.
Additionally, your subscription may be valid on specific devices only.
Below we’ve detailed 10 possible causes leading to a blocked login on Hulu.
1. Invalid Login Credentials
This is the first and the most obvious reason that Hulu may block access to your account.
It is important to enter the correct details when using the platform.
You can easily identify this issue if you see the message on the screen that says, “Your login is invalid. Please try again,” when entering invalid credentials.
You can solve this issue by entering the correct details in the email and password sections.
If you have forgotten your username or password, Hulu offers an easy recovery system.
The platform allows you to reset the password using the “Forget password” option.
Hulu will send a recovery link for changing the password.
The app also offers an Account Recovery Tool to help you recover your email address.
This is useful if you don’t remember the ID you signed up with.
The company also has a detailed email recovery process to help you get back your access.
Hulu allows you to get additional support by contacting this number for live support.
You can also use the HuluBot on the website to chat with an operative.
Customer support is active and will respond to your query promptly.
2. Subscription Issue
The company is also known for blocking accounts with subscription issues.
You can identify this problem by logging into your account using Hulu.com.
If the login works on the browser but not on other devices, there is a subscription issue.
Resolving the problem will help you get back access.
There can be multiple reasons behind a subscription issue.
You can learn more about the problem by visiting the Account page on the platform.
There you can see if your subscription has expired or your card has been put on hold.
You will have to update the payment method if your bank card has expired.
Once the payment completes, you can easily log into your account from different devices.
Sometimes you may also have to contact Hulu if nothing is wrong with the payment method yet your account has been blocked.
The operative will help you understand the blockage cause to regain access easily.
3. Account Is Not Activated
You must remember that Hulu requires you to activate your account before using it.
If you have not done this from the link in your email inbox, your access will be blocked.
The activation message will mainly show in your primary inbox or junk/spam folder.
Be sure to check your email thoroughly for the message.
Hulu also requires you to activate your account when using specific additional packages.
You may have bought a bundle subscription from Hulu for using this platform, Disney+, Sprint, and Spotify in one package.
You will have to activate the account after getting the bundle to update the plan.
You can log into the app easily after this step.
Remember that you must use the bundle’s username and specific password to access the account.
You must also ensure that the subscription within the bundle has not expired or been put on hold.
These steps will prevent you from receiving the “Your login has been blocked” message from Hulu.
You can also use this guide to understand the activation process for different bundles.
Hulu’s customer support has detailed everything about the issue to help you.
4. Server Issues
No technical platform is perfect or observes 100% uptime.
You should not expect Hulu to work at all times.
The program is not immune to downtime and server outages.
This is why you may not be able to log into your account easily.
The issue mainly occurs for users who use Hulu on their TVs, but it can also happen on other devices.
When the servers are down, you will see the “Your login has been blocked” message on your screen.
Sometimes your account may also automatically log out from the app.
You can identify this issue by checking the server status of Hulu from your browser.
The Account page will have the relevant details about the problem.
Unfortunately, there is no instant fix to overcoming login blockage due to server issues.
You will have to wait for Hulu to fix the problem and try logging into your account after a few hours.
Sometimes, it can take more than a few hours for the servers to be up again.
You can contact customer support to get the most accurate timeline.
5. App Glitches
There are two ways to use Hulu for watching your favorite TV series.
You can open the platform on your browser using a laptop, MacBook, or another device.
Besides that, you can also download the Hulu app on your phone, iPad, or TV.
The application is convenient but may also cause an issue in some cases.
A glitch on the app will easily prevent you from signing into your account automatically and manually.
It is also relatively difficult to identify this issue because there is no specific method for checking.
You will have to rule out the problem by trying out the various fixes for app glitches.
If none of them works, your login has been blocked for a different reason.
The best way to fix an app glitch is by restarting the Hulu app.
You can do this by powering off your mobile or TV.
After a few minutes, turn on the device and open the app to see if it’s working.
You can also fix the issue on the TV by taking out the plug from the wall for a few minutes to discharge the device.
After the time has passed, you should place the plug into the wall and turn on the TV to use Hulu.
Sometimes the app also glitches if an update has been released.
You can do this by using the App Store or Play Store.
On a TV, you can do this by visiting the support section and clicking software update.
6. Tracking Protection On Firefox
Not everyone uses Google Chrome for browsing different platforms.
This is why you should not restrict your research to issues on Chrome.
Sometimes Hulu blocks access due to the different settings on specific browsers.
The primary one is “Enhanced Tracking Protection” on Firefox.
If this option is turned on, the app will show the “Login blocked” message.
The tracking protection mainly prevents Hulu from determining your location through your IP address.
The company will block your access until your site is visible.
This is because Hulu is not available in all countries, so it prevents access if your location cannot be identified.
You can turn off the setting on Firefox to avoid blockage.
If tracking protection is on, you will mainly encounter a shield icon in your Firefox address bar.
You must switch it off and close your browser to implement the change.
When you open Hulu after altering the setting, the “Login blocked” message will disappear.
Many users report that their Hulu started working on Firefox after this step.
If you are an iOS user, you must turn off the Private Relay option from your device settings.
This setting masks your IP address on Safari to prevent location tracking.
Hulu blocks access for iPhone and MacBook users due to Private Relay.
7. Violating Hulu’s Terms Of Services
Every platform has some Terms of Services that you agree to when getting a subscription.
Hulu has every right to block your login access if you violate the guidelines.
This happens when you use a VPN to open the platform on your browser or mobile.
The company will not allow you to sign in due to this issue.
You can identify the problem easily because Hulu sends a prompt to you when your VPN is on.
The screen will show, “Hulu is available in the US only and cannot be accessed using proxy service.”
Fortunately, Hulu does not permanently block login due to this, so you can overcome the issue by turning off the VPN.
The good news is that you don’t have to keep your VPN turned off the entire time you use Hulu.
After logging in, you can enable the proxy again to use other services on your phone.
Many iPhone users claim that this works on their devices, but it depends on your VPN provider.
Nord VPN will not cause you any issues if you turn it on after logging into your Hulu account.
The platform does not allow proxy during sign-in because it has to check your location.
8. Connectivity Problem
If Hulu login does not work, you can identify whether the issue is due to the device or your connection.
You can see if the app works on another device where you are already logged in.
This may be your TV, office laptop, or phone.
The problem will likely be your connection if the platform does not work on more than two devices at your home.
You can understand the issue by changing the internet network.
Using your mobile broadband or neighbor’s Wi-Fi can help you.
Restarting your router may also help you if you don’t have access to other internet services.
It is best to let your router and modem stay off for at least two minutes.
After two minutes, you can turn on the Wi-Fi and use it to see if Hulu works.
You can also contact your service provider to understand if there is an issue with the internet.
This is more reliable and will help you overcome the problem quickly.
You can also identify the issue by asking someone else to log into your Hulu.
A friend or loved one with whom you share the account can check the app on their Wi-Fi network.
This is also a fast way to determine the cause of access blockage.
9. Home Network Is Not Set Up
The platform offers multiple plans to help you get the best value for your money.
You can opt for bundles if you use multiple entertainment platforms.
Hulu also offers Live TV Plans to instantly help you watch different series on your TV.
However, you must set up your Home Network to use the service.
A Home Network connection must be a residential non-mobile internet if you want Hulu to work.
This means that hotspots, office Wi-Fi, and other similar connections will not function, so you cannot use Hulu’s Live TV subscription in such places.
You must also set up the Home Network within 30 days of signing up.
Your login access will be blocked if you don’t follow these requirements.
Hulu also allows you to change the network four times in a single year.
You can use the platform on your mobile devices as well if they are connected to the Home Wi-Fi connection.
So you don’t have to use a TV to use the Live TV plans necessarily.
The “Login blocked” notification will appear in three cases.
- You cannot sign in if you’re trying to use a living room device far from your Home Network.
- It may also not work if you haven’t used Hulu on the mobile for the past 30 days.
- The login will also be affected if you got new Wi-Fi fourth time in a year
For the third situation, you will have to wait for the year to pass to shift to the new Home network as Hulu only allows you to change your network four times a year.
10. Browser Glitch
You may think that Hulu suffers from glitches on its app only, but that is not the case.
The platform may also not work on the browser due to different reasons.
Identifying this issue is easy as you can check if the mobile app is functioning.
If the app works but the browser does not, you will have your answer.
The best way to resolve a browser glitch is by clearing the platform’s cache and browsing history.
You should restart the browser and see if the Hulu platform works.
If not, you should repeat the history and cache clearing steps.
Then, use your phone to remove the computer device from your Hulu.
This will allow you to overcome browser glitches easily.
You must log into your account again on the computer to see whether the message disappears.
Remember this issue may occur every few months, so you will have to repeat the steps.
How Do I Get My Blocked Hulu Account Back? (2 Ways)
There are two general ways to get your Hulu account unblocked easily.
Here’s what you need to know about it.
1. Contact Live Customer Support
The best way to get your account unblocked is by contacting the live phone support of Hulu.
Their response time is prompt, so you will not have to wait long for your turn.
The operative will let you know the cause behind blockage if the issue is due to a specific reason.
If you violated Hulu’s guidelines, the operative will let you know what you should do to get unblocked.
Taking the steps will help you get your account back.
This method also works if your account is not being activated.
The issue may happen if the link for activation has expired.
2. Delete And Reinstall The App
You may think that your Hulu account has been permanently blocked if it does not open on your phone.
This is not a likely case and mainly occurs due to app issues.
The best way to solve it is by deleting the application from your device and reinstalling it.
The cache is cleared automatically, and all glitches are removed.
This means you will regain access to your account easily.
It is best to turn VPN off when signing in.
This general fix allows most users to promptly get rid of the “Your login has been blocked” message.
How Long Does It Take To Get A Blocked Hulu Account Back?
It may take anywhere from a few hours to a few weeks to get your account back.
The period depends on the initial cause of the block.
If the server is down, it will take a few hours to one day to regain access.
This is the case if the issue is technical and not because of a natural disaster affecting Hulu’s data center.
The issue will promptly fix if you switch off the VPN and tracking protection.
This also applies to app and browser glitches.
It can also take a day or more if you haven’t used the Home Network within the past 30 days.
You will have to contact Hulu to regain access in such a case.
It may also take about 15 minutes for your login to unblock if you reset your password.
This is the maximum time for the change to occur, after which you can log in using the new credentials.
It may take weeks to get your account back if you violated Hulu’s Terms of Service (TOS).
How To Avoid Permanent Hulu Ban
Hulu is not as strict as other subscription-based entertainment platforms.
This is why the only time you risk getting a permanent ban is when you violate the TOS.
The most prevalent example of getting permanently banned on Hulu is through the use of a VPN.
The platform mainly gives the warning to turn off the proxy service for signing into your account.
This is because using VPN mainly comes under a minor violation.
If you don’t follow the major guidelines, your account access will be blocked permanently.
A major example is not using Hulu on your Home Network in the past 30 days.
This will cause the platform to block your device permanently, and you will have to appeal to Hulu by contacting customer support.
You may also not receive warnings about some activities.
So the best way to avoid a permanent Hulu ban is by reading the Terms of Service thoroughly.
You should also avoid breaking the rules to prevent yourself from getting blocked.
We have listed 10 reasons your Hulu login has been blocked.
Understanding the cause behind access restriction is the best way to get yourself unblocked.
The good news is that the block is not permanent in most cases and is easily resolvable.